The Journey As It Begins

Introduction:

I understand that I need Protect-IT and I’ve signed the proposal document. What’s next?

Below is a step-by-step guide to help you get started with our services:  installing necessary software, setting up backups, and migrating your email and domain to Microsoft 365.

Summary:

1. Install Protect-IT Agent on each computer:
   • Option 1: Arrange a Take Control Remote Access session for installation.
   • Option 2: Visit the website, download, and run the installer.
   • Time required: 5-20 minutes per computer.
2. Dashboard Access:
   • This is for an overview of your computers or to use the remote access feature; inform Solidarity IT’s technicians and they can set up access for you.
3. COVE Backup Installation:
   • Confirm with Solidarity IT’s technicians if you need COVE Backup: Documents or COVE Backup: Comprehensive.
   • Installation can be done in the background once the Protect-IT agent is installed. The computer just needs to be left on at an arranged time.
4. SentinelOne EDR Setup:
   • Solidarity IT’s technicians will set up SentinelOne Endpoint Detection and Response (EDR) once the Protect-IT agent is installed.
5. Microsoft 365 Business Standard:
   • Provide necessary details to Solidarity IT’s technicians for user account creation.
   • Coordinate with Solidarity IT’s technicians for email migration and domain setup. For small businesses, moving mailboxes and domains to M365 typically takes about 3 days. The migration of data into SharePoint will be done at the same time as the email migration.

What Solidarity IT’s Technicians are Doing for You:

• Background Preparation: Setting up your account and ensuring all configurations are correct.
• Start of Billing Period: Applying necessary templates and enabling features.
• COVE Backup: M365 Configuration: Setting up backup services for Microsoft 365.

In simple terms, Solidarity IT’s technicians ensure everything is set up correctly, your devices are properly tracked, and all necessary features and backups are in place. They handle the technical details so you can focus on your business. If you have any questions or need further assistance, feel free to ask!